The Center for Jewish History seeks a diligent, practical individual to become our Systems Archivist. The newly created position will complement our Systems Librarian but focus instead on archival description and digital access to archival materials. Responsibilities include management and troubleshooting related to our shared archives information management system, ArchivesSpace, as well as coordinating remediation projects, training staff, and maintaining documentation on behalf of our Partner institutions. The successful candidate will be able to develop and promote best practices related to systems-based archival description used to access archival materials available online and in The Lillian Goldman Reading Room.

The Systems Archivist is part of a team of information professionals at the Center and will report to the Director of Metadata & Discovery Services.  Metadata & Discovery Services is tasked with coordinating the interoperability and integration between shared Center library systems that control, describe, preserve, and provide access to the rich physical and digital holdings on behalf of our five Partner institutions. The Systems Archivist will collaborate closely with Partner archivists, our service provider Lyrasis, and other in-house stakeholders to ensure that our Partners’ archival holdings, available at the Center, are under intellectual control, discoverable, and accurately described.

Salary: $65,000-$75,000

Responsibilities include, but are not limited to

• Oversees the maintenance of ArchivesSpace and peripheral tools related to the description and discovery of the physical, digitized and born-digital archival holdings of the Partners and Center.
• Troubleshoots and resolves issues with the web-based application and/or archival description in collaboration with LYRASIS and colleagues in Metadata and Discovery Services.
• Utilizes and tests a variety of strategies to programmatically extract and manipulate archival description to aid in remediation projects and greater intellectual control of archival resources.
• Develops, refines, and documents workflows to effectively describe physical and digital archival holdings within shared Center library systems and externally with data-sharing partners or platforms.

Required Qualifications

• Master’s in Library and Information Science from an ALA-accredited library school, accredited graduate degree in archival science, or with a specialization in archives.
• 3-5 years’ experience working within an archival or a special library setting using archival management or library systems.
• Commitment to programmatic and systems-based solutions for correcting and optimizing archival description in ArchivesSpace and across shared library systems.
• Basic competency with Python and/or Application Programming Interface (APIs).
• Strong background in archival description and standards (such as DACS, EAD, EAC-CPF, and/or MARC) and familiarity with controlled vocabularies and authority files.
• Capable of fostering collaboration within a consortia-like environment and developing diplomatic, adaptable approaches to creating and enhancing archival description within shared library systems.
• Comfort balancing daily tasks and strategic, longer-term systems-based projects and priorities.

Preferred Qualifications

• Previous administrative responsibilities within ArchivesSpace, another archival collection management system, or digital asset management system.
• Interest in the ethical application of artificial intelligence tools to archival description and developing new approaches to increasing access to archival materials.
• Comprehension of and comfort with descriptive metadata across library systems (Aleph (Ex Libris), Rosetta (Ex Libris), EMu (Axiell), ArchivesSpace (Lyrasis), Primo (Ex Libris)) including ability to crosswalk data from different formats.
• Experience providing access to multilingual collections in any of the following languages: Hebrew, Yiddish, German, or Russian.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Review of applications will begin immediately. For priority consideration, please submit cover letter, resume, and contact information for three references to Eric Fritzler at eafritzler@cjh.org. Applications without a cover letter will not be considered. No phone calls please.

Under the supervision of the Senior Accountant, the Junior Accountant will provide support to the Finance Department by managing daily accounting tasks, particularly related to Accounts Payable, Accounts Receivable, and Gift entries.  The Junior Accountant should be well-versed in accounting principles and able to work comfortably with numbers and attention to detail. 

Salary: $60,000-$65,000

Responsibilities include, but are not limited to

• Assist in day-to-day accounting operations, including month-end closing activities and preparation of journal entries
• Conduct gift processing using Raiser’s Edge software for all contributed revenue streams, including:
  • Checks
    • Deposit checks received at the office
    • Import of Lockbox deposits
  • Credit cards
    • Charge credit cards received via Lockbox
    • Reconcile donations and tickets via Blackbaud Merchant Services
  • ACH / wire transfers
    • Gifts, grants, pledge payments, etc.
  • Securities
• Maintain digital records of gift entry
• Update donor information in CRM at point of gift entry
• Conduct general accounting, processing, and reporting in:
• Cash Receipts (deposit checks via remote deposit, when needed)
• Accounts Payable (invoices and payments)
• Accounts Receivable (invoices and payments received), including intercompany
• Creation of AP Vendors, and AR Customers (Partners) billing and benefit invoices
• Corporate Credit Cards (reconciliation and reclass of expenses)
• Coordinate with Programs & Events to process deposits from e-tix, check deposits and related tasks
• Assist in the development of accounting procedures by recommending improvements or changes for greater efficiency
• Analysis of general ledger accounts as required
• Assist in the preparation of audit schedules, financial statements, and tax schedules as required
• Participate in special projects and ad hoc analyses

Qualifications

• Degree in Accounting/Finance/Business required
• CPA is preferred, but not required

Experience

• Minimum 1-3 years of related experience
• Accounting experience in a nonprofit is highly desirable
• Proficiency in Microsoft Office applications, high priority Microsoft Excel
• Hands-on experience in accounting software: Blackbaud Financial Edge preferred, Experience with Raiser's Edge a plus
• Competence in managing accounting operations, particularly related to applications and systems, operations workflow practices, and recordkeeping processes in a remote environment
• Strong analytical, organizational and communication skills are required, as well as attention to details
• Must have proven skills in managing deadlines and priorities.
• Must possess the ability to make independent decisions and have a strong sense of ownership.  
• Proven ability to work productively and collaboratively with all levels of staff

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume to aderkacz@cjh.org. No phone calls please.

The Visitor Experience Associate will join the Visitor Experience team at an especially exciting time at the Center, as we open Anne Frank: The Exhibition, a major new work from the Anne Frank House in Amsterdam, and Ruth’s Bookstore, our newly constructed gift shop. Under the supervision of the Manager of Visitor Experience, the Associate will play an integral role in welcoming thousands of new visitors through our doors, and ensuring the highest level of service for museumgoers, researchers, staff, and other guests.

Salary: $17.50/hour

Responsibilities

• Welcome all visitors to the Center at the front desk.
• Provide information to visitors on exhibitions, programs, the Reading Room and Genealogy Institute, membership and donations, the bookstore, space rentals, and other Center and partner offerings.
• Answer phone and email inquiries, and direct calls and emails to appropriate staff.
• Sell exhibition tickets on eTix in person, and reserve slots for group visits over the phone and email.
• Resolve problems in a professional and timely manner to ensure customer satisfaction.
• Greet guests of employees and inform employees of their guests' arrivals.
• Maintain a well-informed, working knowledge of current and upcoming exhibitions and programs.
• Assist with general administrative tasks including visitor statistic tracking, restocking supplies and print materials, and keeping the front desk organized and tidy.
• Sort and distribute incoming mail and prepare outgoing mail for Center and partner staff.
• Look up and update membership statuses on Blackbaud NXT.
• Support ticketing, coat check, and bookstore staff as needed.
• Direct traffic in the Lobby as needed, ensuring the efficient and safe flow of visitors.

Qualifications

• Proven experience in customer service or visitor experience.
• Excellent communication and interpersonal skills, with the ability to interact effectively with visitors, team members, and stakeholders at all levels.
• Ability to use computer software with ease and comfortability learning new software.
• Ability to remain calm and make effective decisions in a fast-paced environment.
• A passion for assisting members of the public and providing outstanding visitor support.
• Flexibility to work evenings, weekends, and holidays as required by front desk needs.

• Experience in a museum or cultural institution front desk or visitor experience role.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Knowledge of visitor experience trends, technologies, and best practices.
• Special interest in museums, cultural institutions, history, and/or Jewish culture.
• Familiarity with Blackbaud or other donor CRM software.

Physical Demands

The employee will need to sit or stand in one place for extended periods of time, use a computer, and communicate verbally. The front desk is wheelchair accessible, as are all floors and most restrooms in the building.

The Center for Jewish History is an Equal Opportunity Employer and is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

To apply, please send cover letter and resume to hr@cjh.org. No phone calls please.

The Coat Check Attendant is responsible for providing exceptional customer service by managing the coat check area, ensuring the safe and organized storage of visitors' personal belongings, and maintaining a welcoming atmosphere at the Center. This role is key in enhancing the visitor’s experience by ensuring that guests feel comfortable and that their personal items are securely stored while they enjoy the exhibits.

Salary: $17.50/hour

Responsibilities

• Greet visitors upon arrival and assist with the collection, tagging, and secure storage of coats, bags, umbrellas, and other personal belongings.
• Issue claim tickets to visitors upon check-in and retrieve items upon their return, ensuring each visitor receives the correct items.
• Maintain a friendly, welcoming, and professional demeanor to enhance the experience for all museum visitors.
• Monitor the coat check area to ensure items are safely stored and the area remains tidy and organized.
• Keep accurate records of checked items and promptly address any questions or concerns from visitors regarding their belongings.
• Follow all safety and security guidelines for handling and storing personal items, reporting any suspicious behavior or incidents to security personnel.
• Ensure the coat check area is clean and free of clutter, regularly tidying the space and organizing stored items.
• Assist with coat check services during special events or opening receptions, handling increased volume in a fast-paced environment.
• Perform additional tasks and support the Visitor Experience team as assigned by management as needed.

Qualifications

• Previous experience in customer service or hospitality is preferred but not required.
• Strong communication and interpersonal skills, with a positive and friendly attitude.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently in a busy environment.
• Ability to remain calm and professional in a fast-paced setting.
• Availability to work flexible hours, including weekends, evenings, and holidays as required.

Requirements

• Ability to stand for extended periods of time.
• Light lifting required (assisting with coats and bags).
• Ability to bend and reach for storing and retrieving items as needed.

The Center for Jewish History is an Equal Opportunity Employer and is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

To apply, please send cover letter and resume to hr@cjh.org. No phone calls please.

This role offers an excellent opportunity for individuals passionate about art, history, and culture to play a crucial part in the guest experience for Anne Frank The Exhibiton, presented by the Anne Frank House in Amsterdam. Join our team and help visitors connect with the museum’s unique offerings while providing exceptional customer service.

Salary: $17.50/hour

Responsibilities include, but are not limited to

• Greet visitors upon arrival with a welcoming demeanor.
• Give visitors directions and instructions on procedures.
• Scan tickets and admit visitors into exhibit.
• Answer questions, provide information about the exhibit and the Center, and direct visitors to facilities.
• Manage traffic flow of visitors throughout the building and on the entry line into exhibit.
• Assist with crowd control during peak periods and support emergency response efforts as needed.
• Address ticketing and customer concerns with professionalism.
• Monitor the inventory of printed tickets, promational materials, and related supplies.
• Coordinate with other departments to ensure seamless guest service and satisfaction.
• Ensure compliance with museum policies and procdedures related to safety and security, monitor for concerning activity, and alert supervisor or Security team when necessary.
• Perform additional tasks and support the Visitor Experience team as needed, including coat check.

Required Qualifications

• Strong interpersonal and communication skills; ability to engage visitors professionally.
• Can-do attitude; willingness to work collaboratively, and support team members.
• Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• Flexible availability, including weekends, evenings, and holidays as required.
• Hospitable and friendly with people of all backgrounds, identities, and abilities.

Preferred Qualifications

• Previous experience in customer service, retail, or ticketing.
• Basic computer skills, with experience in ticketing software or point-of-sale (POS) systems.

Physical Requirements

• Ability to sit or stand for extended periods, including outdoors in varying temperatures.
• Ability to work effectively in a high-traffic environment.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit a cover letter and resume to hr@cjh.org. No phone calls please.